[Geoserver-devel] service provider clarifications

In today’s meeting I learned that our service provider definitions are not quite clear (and did not match how I usually summarize the distinctions).

My personal take is:

  • core-contributors: take on an ongoing responsibility (security responsible disclosure response, releases, supported extension). Core contributors are signed up to the devel and user lists (and responsible disclosure list) and you can see their work week by week.

  • experienced providers: contribute directly to project sustainability in some form (perhaps implemented a GSIP or proposal on behalf of their customer?). These folks work on geoserver when hired by their customers but are not always active. If you do hire an experienced provider they already have signed a contribution agreement and have experience writing a proposal to affect the roadmap. Chances are experienced providers have products based on GeoServer (and help test release candidates ← wish ).

  • additional services: provide some consulting, training or assistance on geoserver use and integration to their customers. We are pretty sure these organizations are still operational, but maybe not?

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Jody Garnett

Hi Jody,
should we also require a minimum of user support activity, like either user list of gis.stackexchange.com participation?

Cheers
Andrea

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Regards, Andrea Aime

== GeoServer Professional Services from the experts! Visit http://goo.gl/it488V for more information. == Ing. Andrea Aime @geowolf Technical Lead GeoSolutions S.A.S. Via di Montramito 3/A 55054 Massarosa (LU) phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339 8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it ------------------------------------------------------- Con riferimento alla normativa sul trattamento dei dati personali (Reg. UE 2016/679 - Regolamento generale sulla protezione dei dati “GDPR”), si precisa che ogni circostanza inerente alla presente email (il suo contenuto, gli eventuali allegati, etc.) è un dato la cui conoscenza è riservata al/i solo/i destinatario/i indicati dallo scrivente. Se il messaggio Le è giunto per errore, è tenuta/o a cancellarlo, ogni altra operazione è illecita. Le sarei comunque grato se potesse darmene notizia. This email is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. We remind that - as provided by European Regulation 2016/679 “GDPR” - copying, dissemination or use of this e-mail or the information herein by anyone other than the intended recipient is prohibited. If you have received this email by mistake, please notify us immediately by telephone or e-mail.

Here is a proposal: GSIP 199 Update commercial support categories

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Jody Garnett

Hi Jody,
quoting the experienced provider section from the proposal:

  • Demonstrate the ability to contribute directly to project sustainability: GISP proposal, community module, code-sprint participation
  • Signed code contribution agreement
  • Work on geoserver when hired by customers but are not always active
  • GeoServer is an important aspect of their business: established customers using GeoServer, GeoServer based product or service

In the same proposal, a bit above, you list the existing three companies, however I think only one qualifies for all the criterias above.
Unless you mean to require only one of the above to be among experienced providers?

Cheers
Andrea

···

Regards, Andrea Aime

== GeoServer Professional Services from the experts! Visit http://goo.gl/it488V for more information. == Ing. Andrea Aime @geowolf Technical Lead GeoSolutions S.A.S. Via di Montramito 3/A 55054 Massarosa (LU) phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339 8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it ------------------------------------------------------- Con riferimento alla normativa sul trattamento dei dati personali (Reg. UE 2016/679 - Regolamento generale sulla protezione dei dati “GDPR”), si precisa che ogni circostanza inerente alla presente email (il suo contenuto, gli eventuali allegati, etc.) è un dato la cui conoscenza è riservata al/i solo/i destinatario/i indicati dallo scrivente. Se il messaggio Le è giunto per errore, è tenuta/o a cancellarlo, ogni altra operazione è illecita. Le sarei comunque grato se potesse darmene notizia. This email is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. We remind that - as provided by European Regulation 2016/679 “GDPR” - copying, dissemination or use of this e-mail or the information herein by anyone other than the intended recipient is prohibited. If you have received this email by mistake, please notify us immediately by telephone or e-mail.

Yeah, this is what started the conversation - my expectations for experienced providers differ from practice.

I tried to provide:

  • 4 criteria (do I have to list signed code contribution agreement, or is it covered by “demonstrate ability to contribute directly to the project?”)
  • And then some examples of how criteria could be met.

As an example Geocursos translates a lot of blog content (so a contribution to our wider community), not sure if a signed code contribution is on file (I think so once again to support translation), and appears to offer geoserver training and support.

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Jody Garnett

Hi Jody,
I am confused now. GeoCursos is not a match for the criteria you cite in the GSIP (there is no mention of blogs, translations and docs, examples just talk about coding related activities),
but then you create new criterias out of the blue. Either:

  • the extra criteria need to be added (and what else might be missing?)
  • the list of criteria needs to be generalized
  • maybe I just misunderstood your evaluation of GeoCursos, and you mean to move it to “service providers”?

Cheers
Andrea

···

Regards, Andrea Aime

== GeoServer Professional Services from the experts! Visit http://goo.gl/it488V for more information. == Ing. Andrea Aime @geowolf Technical Lead GeoSolutions S.A.S. Via di Montramito 3/A 55054 Massarosa (LU) phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339 8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it ------------------------------------------------------- Con riferimento alla normativa sul trattamento dei dati personali (Reg. UE 2016/679 - Regolamento generale sulla protezione dei dati “GDPR”), si precisa che ogni circostanza inerente alla presente email (il suo contenuto, gli eventuali allegati, etc.) è un dato la cui conoscenza è riservata al/i solo/i destinatario/i indicati dallo scrivente. Se il messaggio Le è giunto per errore, è tenuta/o a cancellarlo, ogni altra operazione è illecita. Le sarei comunque grato se potesse darmene notizia. This email is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. We remind that - as provided by European Regulation 2016/679 “GDPR” - copying, dissemination or use of this e-mail or the information herein by anyone other than the intended recipient is prohibited. If you have received this email by mistake, please notify us immediately by telephone or e-mail.

Andrea:

Thanks for the discussion in today’s meeting, I was having a hard time balancing making community participation visible, and wanting to recommend service providers in position to directly contribute on behalf of their customers.

I have updated the page with your idea of tagging service providers based on their community participation. I think the result looks good.