[Geoserver-devel] Ticket default assignee in the new jira

GeoServer GeoServer Developer
1

Hi,
the new Jira server defaults to have the newly created tickets assigned to no-one.
I was planning to leave it that way, and when someone decides to pick on the ticket,
they could assign it to themselves to show work is ongoing (or is going to start soon),
in the interest of avoiding duplicate work.

What do you think?

Cheers
Andrea

···

==

GeoServer Professional Services from the experts! Visit
http://goo.gl/NWWaa2 for more information.

==

Ing. Andrea Aime

@geowolf
Technical Lead

GeoSolutions S.A.S.
Via Poggio alle Viti 1187
55054 Massarosa (LU)
Italy
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39 339 8844549

http://www.geo-solutions.it
http://twitter.com/geosolutions_it

AVVERTENZE AI SENSI DEL D.Lgs. 196/2003

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The information in this message and/or attachments, is intended solely for the attention and use of the named addressee(s) and may be confidential or proprietary in nature or covered by the provisions of privacy act (Legislative Decree June, 30 2003, no.196 - Italy’s New Data Protection Code).Any use not in accord with its purpose, any disclosure, reproduction, copying, distribution, or either dissemination, either whole or partial, is strictly forbidden except previous formal approval of the named addressee(s). If you are not the intended recipient, please contact immediately the sender by telephone, fax or e-mail and delete the information in this message that has been received in error. The sender does not give any warranty or accept liability as the content, accuracy or completeness of sent messages and accepts no responsibility for changes made after they were sent or for other risks which arise as a result of e-mail transmission, viruses, etc.

2

+1
Regards,
Simone Giannecchini

GeoServer Professional Services from the experts! Visit
http://goo.gl/NWWaa2 for more information.

Ing. Simone Giannecchini
@simogeo
Founder/Director

GeoSolutions S.A.S.
Via Poggio alle Viti 1187
55054 Massarosa (LU)
Italy
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39 333 8128928

http://www.geo-solutions.it
http://twitter.com/geosolutions_it

-------------------------------------------------------
AVVERTENZE AI SENSI DEL D.Lgs. 196/2003
Le informazioni contenute in questo messaggio di posta elettronica e/o
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Il loro utilizzo è consentito esclusivamente al destinatario del
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riceviate questo messaggio senza esserne il destinatario, Vi preghiamo
cortesemente di darcene notizia via e-mail e di procedere alla
distruzione del messaggio stesso, cancellandolo dal Vostro sistema.
Conservare il messaggio stesso, divulgarlo anche in parte,
distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per finalità
diverse, costituisce comportamento contrario ai principi dettati dal
D.Lgs. 196/2003.

The information in this message and/or attachments, is intended solely
for the attention and use of the named addressee(s) and may be
confidential or proprietary in nature or covered by the provisions of
privacy act (Legislative Decree June, 30 2003, no.196 - Italy's New
Data Protection Code).Any use not in accord with its purpose, any
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On Wed, Apr 8, 2015 at 9:21 AM, Andrea Aime
<andrea.aime@anonymised.com> wrote:

Hi,
the new Jira server defaults to have the newly created tickets assigned to
no-one.
I was planning to leave it that way, and when someone decides to pick on the
ticket,
they could assign it to themselves to show work is ongoing (or is going to
start soon),
in the interest of avoiding duplicate work.

What do you think?

Cheers
Andrea

--

GeoServer Professional Services from the experts! Visit
http://goo.gl/NWWaa2 for more information.

Ing. Andrea Aime
@geowolf
Technical Lead

GeoSolutions S.A.S.
Via Poggio alle Viti 1187
55054 Massarosa (LU)
Italy
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39 339 8844549

http://www.geo-solutions.it
http://twitter.com/geosolutions_it

AVVERTENZE AI SENSI DEL D.Lgs. 196/2003

Le informazioni contenute in questo messaggio di posta elettronica e/o nel/i
file/s allegato/i sono da considerarsi strettamente riservate. Il loro
utilizzo è consentito esclusivamente al destinatario del messaggio, per le
finalità indicate nel messaggio stesso. Qualora riceviate questo messaggio
senza esserne il destinatario, Vi preghiamo cortesemente di darcene notizia
via e-mail e di procedere alla distruzione del messaggio stesso,
cancellandolo dal Vostro sistema. Conservare il messaggio stesso, divulgarlo
anche in parte, distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per
finalità diverse, costituisce comportamento contrario ai principi dettati
dal D.Lgs. 196/2003.

The information in this message and/or attachments, is intended solely for
the attention and use of the named addressee(s) and may be confidential or
proprietary in nature or covered by the provisions of privacy act
(Legislative Decree June, 30 2003, no.196 - Italy's New Data Protection
Code).Any use not in accord with its purpose, any disclosure, reproduction,
copying, distribution, or either dissemination, either whole or partial, is
strictly forbidden except previous formal approval of the named
addressee(s). If you are not the intended recipient, please contact
immediately the sender by telephone, fax or e-mail and delete the
information in this message that has been received in error. The sender does
not give any warranty or accept liability as the content, accuracy or
completeness of sent messages and accepts no responsibility for changes
made after they were sent or for other risks which arise as a result of
e-mail transmission, viruses, etc.

-------------------------------------------------------

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3

Sounds good to me. The automatic assignment in the old Jira just gave users false hope. :slight_smile:

Kind regards,
Ben.

On 08/04/15 19:21, Andrea Aime wrote:

Hi,
the new Jira server defaults to have the newly created tickets assigned to
no-one.
I was planning to leave it that way, and when someone decides to pick on
the ticket,
they could assign it to themselves to show work is ongoing (or is going to
start soon),
in the interest of avoiding duplicate work.

What do you think?

Cheers
Andrea

------------------------------------------------------------------------------
BPM Camp - Free Virtual Workshop May 6th at 10am PDT/1PM EDT
Develop your own process in accordance with the BPMN 2 standard
Learn Process modeling best practices with Bonita BPM through live exercises
http://www.bonitasoft.com/be-part-of-it/events/bpm-camp-virtual- event?utm_
source=Sourceforge_BPM_Camp_5_6_15&utm_medium=email&utm_campaign=VA_SF

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Director
Transient Software Limited <http://transient.nz>
New Zealand

4

On 9/04/2015 6:28 a.m., Ben Caradoc-Davies wrote:

Sounds good to me. The automatic assignment in the old Jira just gave
users false hope. :slight_smile:

I agree! It is realistic and what we do with internal jira.

Notice: This email and any attachments are confidential.
If received in error please destroy and immediately notify us.
Do not copy or disclose the contents.

5

-0 If a module has a contact point it should be up to them if they want issues auto-assigned.

I recognize we have fallen out of the habit of having module maintainers (gradually relying on the PSC and then Andrea for maintenance). If leaving issues unassigned helps us to feel more comfortable fixing random issues that would be great.

I could not assign contact points when setting up Jira as users had not signed up yet.

···

On 8 April 2015 at 00:21, Andrea Aime <andrea.aime@anonymised.com> wrote:

Hi,
the new Jira server defaults to have the newly created tickets assigned to no-one.
I was planning to leave it that way, and when someone decides to pick on the ticket,
they could assign it to themselves to show work is ongoing (or is going to start soon),
in the interest of avoiding duplicate work.

What do you think?

Cheers
Andrea

–

==

GeoServer Professional Services from the experts! Visit
http://goo.gl/NWWaa2 for more information.

==

Ing. Andrea Aime

@geowolf
Technical Lead

GeoSolutions S.A.S.
Via Poggio alle Viti 1187
55054 Massarosa (LU)
Italy
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39 339 8844549

http://www.geo-solutions.it
http://twitter.com/geosolutions_it

AVVERTENZE AI SENSI DEL D.Lgs. 196/2003

Le informazioni contenute in questo messaggio di posta elettronica e/o nel/i file/s allegato/i sono da considerarsi strettamente riservate. Il loro utilizzo è consentito esclusivamente al destinatario del messaggio, per le finalità indicate nel messaggio stesso. Qualora riceviate questo messaggio senza esserne il destinatario, Vi preghiamo cortesemente di darcene notizia via e-mail e di procedere alla distruzione del messaggio stesso, cancellandolo dal Vostro sistema. Conservare il messaggio stesso, divulgarlo anche in parte, distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per finalità diverse, costituisce comportamento contrario ai principi dettati dal D.Lgs. 196/2003.

The information in this message and/or attachments, is intended solely for the attention and use of the named addressee(s) and may be confidential or proprietary in nature or covered by the provisions of privacy act (Legislative Decree June, 30 2003, no.196 - Italy’s New Data Protection Code).Any use not in accord with its purpose, any disclosure, reproduction, copying, distribution, or either dissemination, either whole or partial, is strictly forbidden except previous formal approval of the named addressee(s). If you are not the intended recipient, please contact immediately the sender by telephone, fax or e-mail and delete the information in this message that has been received in error. The sender does not give any warranty or accept liability as the content, accuracy or completeness of sent messages and accepts no responsibility for changes made after they were sent or for other risks which arise as a result of e-mail transmission, viruses, etc.

BPM Camp - Free Virtual Workshop May 6th at 10am PDT/1PM EDT
Develop your own process in accordance with the BPMN 2 standard
Learn Process modeling best practices with Bonita BPM through live exercises
http://www.bonitasoft.com/be-part-of-it/events/bpm-camp-virtual- event?utm_
source=Sourceforge_BPM_Camp_5_6_15&utm_medium=email&utm_campaign=VA_SF

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–
Jody Garnett

6

On Thu, Apr 9, 2015 at 12:20 AM, Jody Garnett <jody.garnett@anonymised.com>
wrote:

-0 If a module has a contact point it should be up to them if they want
issues auto-assigned.

I recognize we have fallen out of the habit of having module maintainers
(gradually relying on the PSC and then Andrea for maintenance). If leaving
issues unassigned helps us to feel more comfortable fixing random issues
that would be great.

GeoServer just never had a concept of module maintainer for core modules
(not that I remember), although we have maintainers
for the extension modules (which often work pretty much like GeoTools ones
I'm sorry to say).

If someone feels responsible for a particular module and wants to quickly
solve issues being reported, and finds it handy to have the issues
assigned to themselves to quickly locate them, I'm supportive of the idea
of assigning the issue to them right away... anything to help
people that actually want to help fixing tickets :slight_smile:
I'm actually very eager to hear about any sort of idea that would push devs
to do more maintenance.

But I agree with the others that if that person does not exist, or if we
just cherry-pick tickets based on importance (rather than module), support
contracts,
whatever fits the one hour you can allocate, or whim of the moment, it's
more realistic to leave them unassigned until someone really starts working
them.

Cheers
Andrea

--

GeoServer Professional Services from the experts! Visit
http://goo.gl/NWWaa2 for more information.

Ing. Andrea Aime
@geowolf
Technical Lead

GeoSolutions S.A.S.
Via Poggio alle Viti 1187
55054 Massarosa (LU)
Italy
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39 339 8844549

http://www.geo-solutions.it
http://twitter.com/geosolutions_it

*AVVERTENZE AI SENSI DEL D.Lgs. 196/2003*

Le informazioni contenute in questo messaggio di posta elettronica e/o
nel/i file/s allegato/i sono da considerarsi strettamente riservate. Il
loro utilizzo è consentito esclusivamente al destinatario del messaggio,
per le finalità indicate nel messaggio stesso. Qualora riceviate questo
messaggio senza esserne il destinatario, Vi preghiamo cortesemente di
darcene notizia via e-mail e di procedere alla distruzione del messaggio
stesso, cancellandolo dal Vostro sistema. Conservare il messaggio stesso,
divulgarlo anche in parte, distribuirlo ad altri soggetti, copiarlo, od
utilizzarlo per finalità diverse, costituisce comportamento contrario ai
principi dettati dal D.Lgs. 196/2003.

The information in this message and/or attachments, is intended solely for
the attention and use of the named addressee(s) and may be confidential or
proprietary in nature or covered by the provisions of privacy act
(Legislative Decree June, 30 2003, no.196 - Italy's New Data Protection
Code).Any use not in accord with its purpose, any disclosure, reproduction,
copying, distribution, or either dissemination, either whole or partial, is
strictly forbidden except previous formal approval of the named
addressee(s). If you are not the intended recipient, please contact
immediately the sender by telephone, fax or e-mail and delete the
information in this message that has been received in error. The sender
does not give any warranty or accept liability as the content, accuracy or
completeness of sent messages and accepts no responsibility for changes
made after they were sent or for other risks which arise as a result of
e-mail transmission, viruses, etc.

-------------------------------------------------------