···
On Thu, Jul 28, 2016 at 9:22 AM, Andrea Aime <andrea.aime@anonymised.com> wrote:
Roger that, if there is no more feedback I’ll make the changes in the next few days
Cheers
Andrea
–
On Tue, Jul 26, 2016 at 3:21 PM, Ian Turton <ijturton@anonymised.com…> wrote:
I’d never looked at that menu item before 
All your suggestions sound good to me.
Ian
–
==
GeoServer Professional Services from the experts! Visit
http://goo.gl/it488V for more information.
Ing. Andrea Aime
@geowolf
Technical Lead
GeoSolutions S.A.S.
Via di Montramito 3/A
55054 Massarosa (LU)
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39 339 8844549
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AVVERTENZE AI SENSI DEL D.Lgs. 196/2003
Le informazioni contenute in questo messaggio di posta elettronica e/o nel/i file/s allegato/i sono da considerarsi strettamente riservate. Il loro utilizzo è consentito esclusivamente al destinatario del messaggio, per le finalità indicate nel messaggio stesso. Qualora riceviate questo messaggio senza esserne il destinatario, Vi preghiamo cortesemente di darcene notizia via e-mail e di procedere alla distruzione del messaggio stesso, cancellandolo dal Vostro sistema. Conservare il messaggio stesso, divulgarlo anche in parte, distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per finalità diverse, costituisce comportamento contrario ai principi dettati dal D.Lgs. 196/2003.
The information in this message and/or attachments, is intended solely for the attention and use of the named addressee(s) and may be confidential or proprietary in nature or covered by the provisions of privacy act (Legislative Decree June, 30 2003, no.196 - Italy’s New Data Protection Code).Any use not in accord with its purpose, any disclosure, reproduction, copying, distribution, or either dissemination, either whole or partial, is strictly forbidden except previous formal approval of the named addressee(s). If you are not the intended recipient, please contact immediately the sender by telephone, fax or e-mail and delete the information in this message that has been received in error. The sender does not give any warranty or accept liability as the content, accuracy or completeness of sent messages and accepts no responsibility for changes made after they were sent or for other risks which arise as a result of e-mail transmission, viruses, etc.
On 26 July 2016 at 13:34, Andrea Aime <andrea.aime@anonymised.com> wrote:
Hi,
when facing this menu, it seems that some users are getting confused:
![Inline image 1]()
I asked today a user not to open tickets before discussion, and the answer was “Sorry, but Issues tracker was the first choice I have seen on the main page of GeoServer.”
I cannot blame him, “communication” is a tad generic, while “issue tracker” is clear,
without some quiet time to explore the other menu entries, I would have probably done the same.
The way things are setup, it also means that nobody will read the issue tracker guidelines
embedded in the “communication” page because they have a direct link to the tracker there.
What about we:
- Rename Communication to “Mailing lists and contacts” or just “Community Support” (maybe moving “Commercial Support” right below it to better show the two alternatives)
- Probably remove IRC from the communication page (anyone still using it?)
- Make a issue tracker page and move there the issue tracker description now found in “communication”, or just copy the directions now found in the tracker home page.
Opinions?
Cheers
Andrea
–
==
GeoServer Professional Services from the experts! Visit
http://goo.gl/it488V for more information.
Ing. Andrea Aime
@geowolf
Technical Lead
GeoSolutions S.A.S.
Via di Montramito 3/A
55054 Massarosa (LU)
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39 339 8844549
http://www.geo-solutions.it
http://twitter.com/geosolutions_it
AVVERTENZE AI SENSI DEL D.Lgs. 196/2003
Le informazioni contenute in questo messaggio di posta elettronica e/o nel/i file/s allegato/i sono da considerarsi strettamente riservate. Il loro utilizzo è consentito esclusivamente al destinatario del messaggio, per le finalità indicate nel messaggio stesso. Qualora riceviate questo messaggio senza esserne il destinatario, Vi preghiamo cortesemente di darcene notizia via e-mail e di procedere alla distruzione del messaggio stesso, cancellandolo dal Vostro sistema. Conservare il messaggio stesso, divulgarlo anche in parte, distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per finalità diverse, costituisce comportamento contrario ai principi dettati dal D.Lgs. 196/2003.
The information in this message and/or attachments, is intended solely for the attention and use of the named addressee(s) and may be confidential or proprietary in nature or covered by the provisions of privacy act (Legislative Decree June, 30 2003, no.196 - Italy’s New Data Protection Code).Any use not in accord with its purpose, any disclosure, reproduction, copying, distribution, or either dissemination, either whole or partial, is strictly forbidden except previous formal approval of the named addressee(s). If you are not the intended recipient, please contact immediately the sender by telephone, fax or e-mail and delete the information in this message that has been received in error. The sender does not give any warranty or accept liability as the content, accuracy or completeness of sent messages and accepts no responsibility for changes made after they were sent or for other risks which arise as a result of e-mail transmission, viruses, etc.
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–
Ian Turton
==
GeoServer Professional Services from the experts! Visit
http://goo.gl/it488V for more information.
Ing. Andrea Aime
@geowolf
Technical Lead
GeoSolutions S.A.S.
Via di Montramito 3/A
55054 Massarosa (LU)
phone: +39 0584 962313
fax: +39 0584 1660272
mob: +39 339 8844549
http://www.geo-solutions.it
http://twitter.com/geosolutions_it
AVVERTENZE AI SENSI DEL D.Lgs. 196/2003
Le informazioni contenute in questo messaggio di posta elettronica e/o nel/i file/s allegato/i sono da considerarsi strettamente riservate. Il loro utilizzo è consentito esclusivamente al destinatario del messaggio, per le finalità indicate nel messaggio stesso. Qualora riceviate questo messaggio senza esserne il destinatario, Vi preghiamo cortesemente di darcene notizia via e-mail e di procedere alla distruzione del messaggio stesso, cancellandolo dal Vostro sistema. Conservare il messaggio stesso, divulgarlo anche in parte, distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per finalità diverse, costituisce comportamento contrario ai principi dettati dal D.Lgs. 196/2003.
The information in this message and/or attachments, is intended solely for the attention and use of the named addressee(s) and may be confidential or proprietary in nature or covered by the provisions of privacy act (Legislative Decree June, 30 2003, no.196 - Italy’s New Data Protection Code).Any use not in accord with its purpose, any disclosure, reproduction, copying, distribution, or either dissemination, either whole or partial, is strictly forbidden except previous formal approval of the named addressee(s). If you are not the intended recipient, please contact immediately the sender by telephone, fax or e-mail and delete the information in this message that has been received in error. The sender does not give any warranty or accept liability as the content, accuracy or completeness of sent messages and accepts no responsibility for changes made after they were sent or for other risks which arise as a result of e-mail transmission, viruses, etc.
