[GRASS-dev] enable forwarding all GRASS GForge traffic to grass-dev ML?

Hi!

Currently it is not possible to CC any email when replying to a ticket
from the GForge trackers. Neither it is possible to CC GForge via
email. This hampers the information flow. I have reported this issue to
GForge maintainers several weeks ago [1], but there is no solution
foreseen it seems.

In the report I mention, I wrote that propably enabling such a
permanent CC to grass-dev ML might not be welcome, as the list is high
traffic anyway. However, thinking about it more, I came to conclusion
that the extra traffic would be less problematic than the lack of info
flow we face currently.

Given the cons and pros, would anybody object enabling all the
discussion taking place in GRASS GForge trackers to be forwarded to
grass-dev ML? At least until a CC option becomes available in GForge.

Please say what you think.

Maciek

[1]http://wald.intevation.org/tracker/index.php?func=detail&aid=300&group_id=1&atid=162

Maciej Sieczka wrote:

In the report I mention, I wrote that propably enabling such a
permanent CC to grass-dev ML might not be welcome, as the list is high
traffic anyway. However, thinking about it more, I came to conclusion
that the extra traffic would be less problematic than the lack of info
flow we face currently.

I agree.

Given the cons and pros, would anybody object enabling all the
discussion taking place in GRASS GForge trackers to be forwarded to
grass-dev ML? At least until a CC option becomes available in GForge.

it would be nice if the cc'd emails only contained new bug comments.
* skip messages from minor tracker edits.
    eg "priority changed to ..."
* don't include full bug history in each email, only the newest comment.

otherwise too much noise. at minimum a "cc" field in the bug tracker
would let us manually enter grass-dev, as the old system did.
Maybe add grass-dev as an interested party in the bug report?

Also how to enable reply-to-bug from grass-dev?

thanks,
Hamish

Hamish wrote on 04/03/2007 02:53 AM:

...
it would be nice if the cc'd emails only contained new bug comments.
* skip messages from minor tracker edits.
    eg "priority changed to ..."
* don't include full bug history in each email, only the newest comment.
  

I also dislike that all stuff is included (you never find the relevant
piece, also
due to the "fancy" ordering style within the report.
If someone wants the history, s/he can go to the tracker.

otherwise too much noise. at minimum a "cc" field in the bug tracker
would let us manually enter grass-dev, as the old system did.
  

Sounds like a good idea.

Maybe add grass-dev as an interested party in the bug report?

Also how to enable reply-to-bug from grass-dev?
  

The current
cc: noreply@wald.intevation.org
is rather useless.

thanks
markus

------------------
ITC -> dall'1 marzo 2007 Fondazione Bruno Kessler
ITC -> since 1 March 2007 Fondazione Bruno Kessler
------------------

Markus Neteler wrote:

Hamish wrote on 04/03/2007 02:53 AM:

...
it would be nice if the cc'd emails only contained new bug comments.
* skip messages from minor tracker edits.
    eg "priority changed to ..."

It is not possible currently.

* don't include full bug history in each email, only the newest comment.

Not possible currently either. Each email from GForge trackers will
include the full thread. I didn't design it. That's how it is.

I also dislike that all stuff is included (you never find the relevant
piece, also due to the "fancy" ordering style within the report.

That's a GForge bad feature which I can't fix. Maybe our GForge host,
the Intevation, can. If they can't, maybe it is an issue in GForge in
general and we should ask GForge devs to fix that. Before doing that,
I'd love to hear from Intevation. Like I said, I have reported the
problem few weeks ago [1] and there was not answer yet.

If someone wants the history, s/he can go to the tracker.

otherwise too much noise. at minimum a "cc" field in the bug tracker
would let us manually enter grass-dev, as the old system did.

Sounds like a good idea.

That's what I asked for in [1].

Maybe add grass-dev as an interested party in the bug report?

That's what I asked about in this thread. So, should I? Mind that each
email from GForge trackers will include the whole thread (all
messages), with the original message on top, the most recent next, and
all older messages after that, in chronological order (newer first,
older next).

Also how to enable reply-to-bug from grass-dev?

I don't think it is possible currently. And I'm not sure it is needed.
Other widely used tracking systems (Bugzilla, Trac) require one to use
an online interface too and users got used to it. What is missing in
GForge, is an option to CC an arbitrary email, eg. a mailing list, when
a consultation is needed.

[1]http://wald.intevation.org/tracker/index.php?func=detail&aid=300&group_id=1&atid=162

Maciek

Maciej Sieczka wrote:

>> Maybe add grass-dev as an interested party in the bug report?

That's what I asked about in this thread. So, should I? Mind that each
email from GForge trackers will include the whole thread (all
messages), with the original message on top, the most recent next, and
all older messages after that, in chronological order (newer first,
older next).

probably do not do that until the noise issues are worked out.
more noise = less productivity
too much noise = less developers

>> Also how to enable reply-to-bug from grass-dev?

I don't think it is possible currently. And I'm not sure it is needed.
Other widely used tracking systems (Bugzilla, Trac) require one to use
an online interface too and users got used to it. What is missing in
GForge, is an option to CC an arbitrary email, eg. a mailing list,
when a consultation is needed.

and vice versa. Replies (answers) to comments cc'd to the mailing list
could automatically be logged in the bug's history as well.

Hamish

Hamish wrote:

Maciej Sieczka wrote:

Maybe add grass-dev as an interested party in the bug report?

That's what I asked about in this thread. So, should I? Mind that each
email from GForge trackers will include the whole thread (all
messages), with the original message on top, the most recent next, and
all older messages after that, in chronological order (newer first,
older next).

probably do not do that until the noise issues are worked out.
more noise = less productivity
too much noise = less developers

OK.

Maciek

Maciej Sieczka wrote on 04/04/2007 09:07 PM:

Hamish wrote:
  

Maciej Sieczka wrote:
    

Maybe add grass-dev as an interested party in the bug report?
          

That's what I asked about in this thread. So, should I? Mind that each
email from GForge trackers will include the whole thread (all
messages), with the original message on top, the most recent next, and
all older messages after that, in chronological order (newer first,
older next).
      

probably do not do that until the noise issues are worked out.
more noise = less productivity
too much noise = less developers
    
OK.

Maciek

... now a Gforge bug report:
http://wald.intevation.org/tracker/index.php?func=detail&aid=360&group_id=1&atid=162

You may "Monitor" it (take the left "Monitor" link, not the top one).

Markus

------------------
ITC -> dall'1 marzo 2007 Fondazione Bruno Kessler
ITC -> since 1 March 2007 Fondazione Bruno Kessler
------------------

Markus Neteler wrote:

Hamish wrote on 04/03/2007 02:53 AM:

Also how to enable reply-to-bug from grass-dev?

The current
cc: noreply@wald.intevation.org
is rather useless.

I digged deeper, as something was telling me that the reply via email
used to be available in GForge. And indeed it was, only it was not
working; there's a bug report on it:

http://wald.intevation.org/tracker/index.php?func=detail&aid=85&group_id=1&atid=162

Maciek

Hi Maciej,
Hi All,

sorry for being a bit slow on this thread to respond.
We will fix wald to make it useful.
Our motivation is strong as we use it ourselfs.

The idea to use the gforge software is that we want to share
to effort to create a great development platform with other Free Software
developers, while keeping and interface that many users know
and thus keep the entry barrier low.

Since we have decided to use www.gforge.org, we had to learn
that this also makes things slower sometimes as we have
Debian and gforge.org that we would want to support.
Also the Gforge group did now go into the proprietary market.
The community around gforge is quite big, so it will still be
among the best software packages to have for this, but we need
to do more to make it really fly.

Now back to the concrete problems:
In general, if you want to help with this, try to help fixing it
in the public in Debian and Gforge (both upstream for us).
Link your efforts to the entries on wald, this way, everybody can help
and we can push this for the good of GRASS, wald, Debian, gforge and the
whole Free Software community.

I will list the entries in the
https://wald.intevation.org/tracker/?group_id=1&atid=162

On Tuesday 03 April 2007 18:17, Maciej Sieczka wrote:

Markus Neteler wrote:
> Hamish wrote on 04/03/2007 02:53 AM:
>> ...
>> it would be nice if the cc'd emails only contained new bug comments.
>> * skip messages from minor tracker edits.
>> eg "priority changed to ..."

It is not possible currently.

This one is missing the wald site-admin tracker?
(As a seperate issue.)

>> * don't include full bug history in each email, only the newest
>> comment.

Not possible currently either. Each email from GForge trackers will
include the full thread. I didn't design it. That's how it is.

https://wald.intevation.org/tracker/index.php?func=detail&aid=360

> I also dislike that all stuff is included (you never find the relevant
> piece, also due to the "fancy" ordering style within the report.

That's a GForge bad feature which I can't fix. Maybe our GForge host,
the Intevation, can. If they can't, maybe it is an issue in GForge in
general and we should ask GForge devs to fix that. Before doing that,
I'd love to hear from Intevation. Like I said, I have reported the
problem few weeks ago [1] and there was not answer yet.

We can fix things, but of course it is better if upstream would fix it.
So I suggest that we do a ranking of the issues, submit them all
to upstream and start fixing the ones that are most urgent from our side
as well.

>> otherwise too much noise. at minimum a "cc" field in the bug tracker
>> would let us manually enter grass-dev, as the old system did.
>
> Sounds like a good idea.

That's what I asked for in [1].

>> Maybe add grass-dev as an interested party in the bug report?

That's what I asked about in this thread. So, should I? Mind that each
email from GForge trackers will include the whole thread (all
messages), with the original message on top, the most recent next, and
all older messages after that, in chronological order (newer first,
older next).

This is a matter of workflow.
I would prefer to only have new issues reported to the main list
and then people can add themselfs to monitor that item if they
are interested.

If you want a general email monitoring, we could create another list
which get the full information. Actually all wald project admins
can do so. Then people could subscribe to that list
and filter out whatever information they want to see.
This would be an alternative to the monitoring system.

>> Also how to enable reply-to-bug from grass-dev?

I don't think it is possible currently. And I'm not sure it is needed.
Other widely used tracking systems (Bugzilla, Trac) require one to use
an online interface too and users got used to it. What is missing in
GForge, is an option to CC an arbitrary email, eg. a mailing list, when
a consultation is needed.

[1]http://wald.intevation.org/tracker/index.php?func=detail&aid=300&group_i
d=1&atid=162

Best,
Bernhard

--
Managing Director - Owner: www.intevation.net (Free Software Company)
Germany Coordinator: fsfeurope.org. Coordinator: www.Kolab-Konsortium.com.
Intevation GmbH, Osnabrück, DE; Amtsgericht Osnabrück, HRB 18998
Geschäftsführer Frank Koormann, Bernhard Reiter, Dr. Jan-Oliver Wagner