#3087: project page author unable to upload image
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Reporter: jive | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Unplanned
Component: SysAdmin | Keywords:
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Adam Stewart reports the following via incubation committee:
> Working on this now. I'm trying to add a logo. It looks like SVG files
are not supported, is it possible to install a Wordpress plugin for SVG
support? I converted to a 720 x 412 PNG file like the documentation says,
but I get the following error when I try to upload the file:
>
> > "The server cannot process the image. This can happen if the server is
busy or does not have enough resources to complete the task. Uploading a
smaller image may help. Suggested maximum size is 2560 pixels."
>
> Any idea what's wrong with the server?
Are we out of space 
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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3087>
OSGeo <Gter - OSGeo;
OSGeo committee and general foundation issue tracker.
#3087: project page author unable to upload image
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Reporter: jive | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Sysadmin Contract 2024-I
Component: WebSite | Resolution:
Keywords: |
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Comment (by jive):
I have not tried; just reporting a stuck user.
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Ticket URL: <#3087 (project page author unable to upload image) – OSGeo;
OSGeo <Gter - OSGeo;
OSGeo committee and general foundation issue tracker.
#3087: project page author unable to upload image
---------------------+---------------------------------------
Reporter: jive | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Sysadmin Contract 2024-I
Component: WebSite | Resolution:
Keywords: |
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Comment (by ajstewart):
Original person who encountered the issue here!
I just tried again today and it worked fine. So might just be a false
alarm.
The guidance on https://www.osgeo.org/community/getting-started-osgeo/add-
service-provider/ suggests an image of size 720 x 412, however when I
upload my logo it says it's too small and should be at least 740 px wide.
So one of those two is incorrect, but not sure which. Happy to change the
dimensions to whatever you want.
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Ticket URL: <#3087 (project page author unable to upload image) – OSGeo;
OSGeo <Gter - OSGeo;
OSGeo committee and general foundation issue tracker.
#3087: project page author unable to upload image
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Reporter: jive | Owner: sac@…
Type: task | Status: closed
Priority: normal | Milestone: Sysadmin Contract 2024-I
Component: WebSite | Resolution: worksforme
Keywords: |
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Changes (by robe):
* status: new => closed
* resolution: => worksforme
Comment:
okay closing this out then. @jive not sure what you want to do about the
image discrepancy thing.
We should also put in a separate ticket for svg if that is something we
want.
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Ticket URL: <#3087 (project page author unable to upload image) – OSGeo;
OSGeo <Gter - OSGeo;
OSGeo committee and general foundation issue tracker.