#3249: users reports unable to create a new topic
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Reporter: jive | Owner: sac-tickets@…
Type: task | Status: new
Priority: normal | Milestone: Unplanned
Component: SysAdmin/Discourse | Keywords:
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I received an email from fsquadro@gmail.com:
> I am writing to you because I have registered on the GeoServer Forum,
but I am unable to add a new topic. See:
>
> (image-2.png showing "New Topic" graded out with "You're not allowed to
create topics in this category"
>
> connected via GitHub and my email is contato@fernandoquadro.com.br (in
case you need it to release access)
>
> Taking advantage of the email, see if you can help me. I'm creating an
SLD for lots and blocks, but I would like the measurements to always be
within the polygon, and if you notice, some are outside.
>
> Do you know if there's a way I can do this, if it's a limitation? I
appreciate your help in advance.
It appeared they were using the GeoServer category, not GeoServer/user.
Providing this feedback resulted in:
> Added the user and still no access. Is this how it's supposed to work?
>
> (image-3.png showing the same disabled New Topic button)
They eventually gave up:
> There was no trick, as I can't send it through the forum, I sent it by
email (to the geoserver user list)
Please help, we turn off the user list at the end of the month and I wish
to ensure the forum is functional.
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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3249>
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