[SAC] Disk replacement

Begin forwarded message from PEER1:

The rebuild failed.

We will need to schedule time to replace the harddrive and rebuild the raidset.

Please provide a 3 hour maintanance window to perform the drive swap.
The server would be offline for 20 minutes.

While the raid rebuild is occuring, you will be able to access the server.

The raid rebuild they had tried didn't work, so they want us to give them a time when they can replace the drive. What time would be good? I'd say on the weekend at about this time:
http://www.timeanddate.com/worldclock/fixedtime.html?month=1&day=12&year=2008&hour=22&min=0&sec=0&p1=256

This makes it pretty clear for North America, Europe and Africa, though for Asia / Australia it is during the day on the weekend.

Make sense?

Tyler

p.s. If anyone can think of a better way to handle these tickets from PEER1, please let me know.

Tyler Mitchell (OSGeo) wrote:

Begin forwarded message from PEER1:

The rebuild failed.

We will need to schedule time to replace the harddrive and rebuild the raidset.

Please provide a 3 hour maintanance window to perform the drive swap.
The server would be offline for 20 minutes.

While the raid rebuild is occuring, you will be able to access the server.

The raid rebuild they had tried didn't work, so they want us to give them a time when they can replace the drive. What time would be good? I'd say on the weekend at about this time:
http://www.timeanddate.com/worldclock/fixedtime.html?month=1&day=12&year=2008&hour=22&min=0&sec=0&p1=256

This makes it pretty clear for North America, Europe and Africa, though for Asia / Australia it is during the day on the weekend.

Tyler,

The timing sounds ok to me. We will need to distribute an outage notice
fairly widely.

Best regards,
--
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I set the clouds in motion - turn up | Frank Warmerdam, warmerdam@pobox.com
light and sound - activate the windows | http://pobox.com/~warmerdam
and watch the world go round - Rush | President OSGeo, http://osgeo.org

On Fri, Jan 11, 2008 at 12:39:27PM -0800, Tyler Mitchell (OSGeo) wrote:

The raid rebuild they had tried didn't work, so they want us to give
them a time when they can replace the drive. What time would be
good? I'd say on the weekend at about this time:
http://www.timeanddate.com/worldclock/fixedtime.html?
month=1&day=12&year=2008&hour=22&min=0&sec=0&p1=256

Good idea. This is Sunday morning European time, at this period there's
typically no traffic at all on my Mapserver,

  Martin.
--
Unix _IS_ user friendly - it's just selective about who its friends are !
--------------------------------------------------------------------------

For some reason this issue was not dealt with at PEER1, I think they ended up waiting for me to respond to a final confirmation that I missed. Apparently the drive has failed and they want to swap it. I've told them to reschedule to do the swap Thursday:
http://www.timeanddate.com/worldclock/fixedtime.html?month=2&day=7&year=2008&hour=19&min=0&sec=0&p1=256

They expect a hot swap with no down time.

Tyler

On 11-Jan-08, at 2:41 PM, Martin Spott wrote:

On Fri, Jan 11, 2008 at 12:39:27PM -0800, Tyler Mitchell (OSGeo) wrote:

The raid rebuild they had tried didn't work, so they want us to give
them a time when they can replace the drive. What time would be
good? I'd say on the weekend at about this time:
http://www.timeanddate.com/worldclock/fixedtime.html?
month=1&day=12&year=2008&hour=22&min=0&sec=0&p1=256

Good idea. This is Sunday morning European time, at this period there's
typically no traffic at all on my Mapserver,

  Martin.
--
Unix _IS_ user friendly - it's just selective about who its friends are !
--------------------------------------------------------------------------
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