[SAC] [OSGeo] #2351: Lime Survey instance

#2351: Lime Survey instance
---------------------------+-------------------
Reporter: jgrocha | Owner: sac@…
     Type: task | Status: new
Priority: normal | Milestone:
Component: Systems Admin | Keywords:
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The Lime Survey instance is down.

The link is: https://limesurvey.osgeo.org/

Can it be back online to support the next election process?

Thanks,

Jorge Gustavo
(from the CRO team)

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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2351&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2351: Lime Survey instance
---------------------------+---------------------
Reporter: jgrocha | Owner: sac@…
     Type: task | Status: closed
Priority: normal | Milestone:
Component: Systems Admin | Resolution: fixed
Keywords: |
---------------------------+---------------------
Changes (by robe):

* status: new => closed
* resolution: => fixed

Comment:

Sorry for some reason the service was stopped. Wasn't intentional.

I just started it back up. Let me know if you run into any issues.

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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2351#comment:1&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2351: Lime Survey instance
---------------------------+---------------------
Reporter: jgrocha | Owner: sac@…
     Type: task | Status: closed
Priority: normal | Milestone:
Component: Systems Admin | Resolution: fixed
Keywords: |
---------------------------+---------------------

Comment (by jgrocha):

Thank you so much for the prompt answer!

The Lime survey is running, but there might be a problem connection to
LDAP.

Can you please go to the login page and test the login?

https://limesurvey.osgeo.org/index.php?r=admin/authentication/sa/login

The reported error is just: "Protocol error"

Thanks!

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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2351#comment:2&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2351: Lime Survey instance
---------------------------+-----------------------
Reporter: jgrocha | Owner: sac@…
     Type: task | Status: reopened
Priority: normal | Milestone:
Component: Systems Admin | Resolution:
Keywords: |
---------------------------+-----------------------
Changes (by jgrocha):

* status: closed => reopened
* resolution: fixed =>

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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2351#comment:3&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2351: Lime Survey instance
---------------------------+-----------------------
Reporter: jgrocha | Owner: sac@…
     Type: task | Status: reopened
Priority: normal | Milestone:
Component: Systems Admin | Resolution:
Keywords: |
---------------------------+-----------------------

Comment (by robe):

Looking into this now. I was hoping it was as simple as I forgot to
whitelist the funtoo server when I moved ldap, but ldap queries I do seem
okay.

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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2351#comment:4&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2351: Lime Survey instance
---------------------------+---------------------
Reporter: jgrocha | Owner: sac@…
     Type: task | Status: closed
Priority: normal | Milestone:
Component: Systems Admin | Resolution: fixed
Keywords: |
---------------------------+---------------------
Changes (by robe):

* status: reopened => closed
* resolution: => fixed

Comment:

Try now. I had to up the LDAP version from LDAPv2 to LDAPv3. Guess
caused by change of the secure rebuild which has a newer LDAP.

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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2351#comment:5&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2351: Lime Survey instance
---------------------------+---------------------
Reporter: jgrocha | Owner: sac@…
     Type: task | Status: closed
Priority: normal | Milestone:
Component: Systems Admin | Resolution: fixed
Keywords: |
---------------------------+---------------------

Comment (by robe):

The LDAP config I'm talking about is in Limesurvey -> Configuration ->
Settings -> Plugin Manager -> LDAP.

I had also change port to 636 (says default is 389, but I assume that is
just for non-secure ldap) but put it in there just in case.

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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2351#comment:6&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2351: Lime Survey instance
---------------------------+---------------------
Reporter: jgrocha | Owner: sac@…
     Type: task | Status: closed
Priority: normal | Milestone:
Component: Systems Admin | Resolution: fixed
Keywords: |
---------------------------+---------------------

Comment (by jgrocha):

Thanks, Regina

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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2351#comment:7&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.