#2493: OSGeo email list admin approval emails not getting through
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Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Keywords:
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Hi SAC,
I (cameron . shorter AT gmail . com) am one of the admins for the
https://lists.osgeo.org/mailman/listinfo/lexicon email list.
For some reason, I have not been receiving emails when people try to
subscribe to our email list from the main page:
https://lists.osgeo.org/mailman/listinfo/lexicon. When I log into
https://lists.osgeo.org/mailman/admindb/lexicon, I can't see any
outstanding admin tasks, as should be the case.
It is as if the attempt to subscribe is automatically rejected.
However, I am able to add people from the Mass subscription page:
https://lists.osgeo.org/mailman/admin/lexicon/members/add
Could someone please have a look.
Comment from Jorge:
Sorry but til Thursday I'm on holidays and there's not much I can do. In
any case this is something to bring to the SAC, since looks more related
with the mail server (no idea what we have) than mailman itself.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
---------------------------+------------------------
Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
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Comment (by neteler):
I quickly checked:
{{{
root@osgeo6: # grep cameron.shorter /var/log/mail.log.* | grep status=sent
| wc -l
39
}}}
That looks fine. Are you sure that it isn't a suboptimal list setting?
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:1>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
---------------------------+------------------------
Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
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Comment (by camerons):
Thanks for looking Markus. I've tried subscribing from my work account
yesterday: shortcam AT google . com
I didn't received an email (to this work address) asking me to confirm my
application, as you would expect. Searching for shortcam@ might provide
some insights.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:2>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
---------------------------+------------------------
Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
---------------------------+------------------------
Comment (by camerons):
Yes, it might be a list setting, but which one? I can't remember changing
any list settings, and can't see an obvious setting that I should change.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:3>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
---------------------------+------------------------
Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
---------------------------+------------------------
Comment (by neteler):
Replying to [comment:2 camerons]:
> Thanks for looking Markus. I've tried subscribing from my work account
yesterday: shortcam AT google . com
{{{
root@osgeo6:/home/neteler# grep shortcam /var/log/mail.log.*
/var/log/mail.log.1:Aug 9 14:28:53 osgeo6 postfix/smtp[5958]:
5862D6143E89: to=<shortcamXXXXXe.com>,
relay=aspmx.l.google.com[74.125.195.27]:25, delay=3,
delays=0.01/0.01/0.13/2.9, dsn=2.0.0, status=sent (250 2.0.0 OK
1597008533 n1si10324828pjp.169 - gsmtp)
}}}
Looks ok?
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:4>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
---------------------------+------------------------
Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
---------------------------+------------------------
Comment (by camerons):
Markus, that log message aligns roughly when I would have self-subscribed.
However, I can't find it in my email inbox.
Is it possible that the message could have been lost at the OSGeo end even
though this log message is created? Is there some sort of spam filtering?
You might want to test by trying to subscribe to
https://lists.osgeo.org/mailman/listinfo/lexicon yourself.
I'm happy to share admin access to the list if someone needs it.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:5>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
---------------------------+------------------------
Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
---------------------------+------------------------
Comment (by neteler):
Replying to [comment:5 camerons]:
> Markus, that log message aligns roughly when I would have self-
subscribed. However, I can't find it in my email inbox.
>
> Is it possible that the message could have been lost at the OSGeo end
even though this log message is created?
That's very unlikely but I am no expert here.
> Is there some sort of spam filtering?
We do greylisting on incoming messages; nothing on outgoing messages
(AFAIK).
> You might want to test by trying to subscribe to
https://lists.osgeo.org/mailman/listinfo/lexicon yourself.
Jut did so. Do you have to approve it?
> I'm happy to share admin access to the list if someone needs it.
I could compare the settings to those of grass-dev.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:6>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
---------------------------+------------------------
Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
---------------------------+------------------------
Comment (by camerons):
Thanks for the debugging offer Markus, I've just sent you a private email
with our list admin details.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:7>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
---------------------------+------------------------
Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
---------------------------+------------------------
Comment (by neteler):
So, all "lexicon" related messages ended up in SPAM in Gmail...
- your email to me
- list subscription related emails
Is "lexicon" such a bad word for Google Mail?
(I now try to compare the list settings)
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:8>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
---------------------------+------------------------
Reporter: camerons | Owner: sac@…
Type: defect | Status: new
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
---------------------------+------------------------
Comment (by neteler):
Settings difference:
https://lists.osgeo.org/mailman/admin/lexicon/privacy/recipient
Recipient filters
''Must posts have list named in destination (to, cc) field (or be among
the acceptable alias names, specified below)?''
* lexicon: yes
* grass-dev: no
I have no insights which one is better...
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:9>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#2493: OSGeo email list admin approval emails not getting through
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Reporter: camerons | Owner: sac@…
Type: defect | Status: closed
Priority: normal | Milestone: Unplanned
Component: Systems Admin | Resolution: fixed
Keywords: |
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Changes (by camerons):
* status: new => closed
* resolution: => fixed
Comment:
Thanks Markus. I've now found my confirmation email in my spam folder.
(I'm feeling silly for not checking that earlier.)
Gmail's comment next to the email was that similar emails had been
identified as spam in the past.
Thanks so much for your help. I'm not I'll have much luck fixing google's
gmail spam filter algorithm, but as a work around I'll add warnings from
our wiki pages.
I'll set this issue as fixed.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2493#comment:10>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.