[SAC] [OSGeo] #2876: Unable to receive password reset token from OGC on osgeo.org e-mail alias

#2876: Unable to receive password reset token from OGC on osgeo.org e-mail alias
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Reporter: kalxas | Owner: sac@…
     Type: defect | Status: new
Priority: major | Milestone: Unplanned
Component: Systems Admin | Keywords:
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Hi all,

Due to the new OSGeo membership in OGC, our OGC membership logins have
changed. In order for us to access the OGC portal we need to receive a
token from the OGC portal.

When I try to do that with my osgeo.org e-mail account, the e-mail is
never received. I can receive e-mails from others AFAIK.

Are there any filters enabled for the osgeo.org aliases?
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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2876&gt;
OSGeo <Gter - OSGeo;
OSGeo committee and general foundation issue tracker.

#2876: Unable to receive password reset token from OGC on osgeo.org e-mail alias
---------------------------+------------------------
Reporter: kalxas | Owner: sac@…
     Type: defect | Status: new
Priority: major | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
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Comment (by neteler):

There are no filters enabled for the osgeo.org aliases.

What I can see in the log is that two messages from
mail.opengeospatial.org have been greylisted. Usually an email sender host
should retry after being greylisted. Perhaps mail.opengeospatial.org
doesn't do?

(I have sent the log lines to you, offlist)
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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2876#comment:1&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2876: Unable to receive password reset token from OGC on osgeo.org e-mail alias
---------------------------+------------------------
Reporter: kalxas | Owner: sac@…
     Type: defect | Status: new
Priority: major | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
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Comment (by neteler):

I have now added their server name to

root@osgeo6:/etc/postgrey/whitelist_clients.local

and restarted the service:

/etc/init.d/postfix restart

They may try again, let's see if it helps.
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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2876#comment:2&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2876: Unable to receive password reset token from OGC on osgeo.org e-mail alias
---------------------------+------------------------
Reporter: kalxas | Owner: sac@…
     Type: defect | Status: new
Priority: major | Milestone: Unplanned
Component: Systems Admin | Resolution:
Keywords: |
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Comment (by kalxas):

Thank you Markus!

I just tried again, no e-mail received.
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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2876#comment:3&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#2876: Unable to receive password reset token from OGC on osgeo.org e-mail alias
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Reporter: kalxas | Owner: sac@…
     Type: defect | Status: closed
Priority: major | Milestone: Unplanned
Component: Systems Admin | Resolution: fixed
Keywords: |
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Changes (by kalxas):

* status: new => closed
* resolution: => fixed

Comment:

It is now fixed, the message was further blocked by ntua mailserver.
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Ticket URL: <https://trac.osgeo.org/osgeo/ticket/2876#comment:4&gt;
OSGeo <https://osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.