#3013: SMTP server to send formal emails
------------------------------+--------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Unplanned
Component: SysAdmin/Mailman | Keywords: board, un committe
------------------------------+--------------------------------
I am needing to see how I can send email from my osgeo inbox because I am
having formal conversations with people from UN, World Bank and IDB for
possible alliances.
Best Regards
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013>
OSGeo <Gter - OSGeo;
OSGeo committee and general foundation issue tracker.
#3013: Mail Submission Agent service to send formal emails
--------------------------------+------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Unplanned
Component: SysAdmin | Resolution:
Keywords: board, un committe |
--------------------------------+------------------------
Changes (by strk):
* component: SysAdmin/Mailman => SysAdmin
* summary: SMTP server to send formal emails => Mail Submission Agent
service to send formal emails
Comment:
You need a MSA service (Submission service), see
https://en.wikipedia.org/wiki/Message_submission_agent
I would postpone this to after #2823 is done, but in any case I suggest we
do setup Dovecot to deal with authenticating the users. Postfix is able to
use Dovecot authentication DB to provide MSA service.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:1>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Mail Submission Agent service to send formal emails
--------------------------------+------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Unplanned
Component: SysAdmin | Resolution:
Keywords: board, un committe |
--------------------------------+------------------------
Changes (by strk):
* cc: jef (added)
Comment:
I've found a precedent ticket asking for this: #2132
The ticket was referenced by a git commit on the mail server which enabled
the submissions service. The commit was by Juergen, which I'm adding in
Cc.
Chances are we are already all setup for this.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:2>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Mail Submission Agent service to send formal emails
--------------------------------+------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Unplanned
Component: SysAdmin | Resolution:
Keywords: board, un committe |
--------------------------------+------------------------
Comment (by strk):
I've just restored MSA service, it somehow broke at some point and nobody
complained but now it is working again.
Ariel: the setting for your MUA should be:
- Outgoing server: smtps://lists.osgeo.org
- Username: aanthieni
- Password: your OSGeo UserID credentials
I *think* we need to explicitly enable your username to be able to use the
service.
Juergen could know more about how to do that as he was the one setting up
the SASL configuration in 2016
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:3>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Changes (by strk):
* summary: Mail Submission Agent service to send formal emails =>
Submission service to send formal emails
* component: SysAdmin => SysAdmin/Postfix
* milestone: Unplanned => Sysadmin Contract 2023-II
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:4>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by Ariel Anthieni):
Hi STRK, with this SMTP server it doesn't work for me, it gives me a DNS
error, with lists.osgeo.org it tells me to check the port, it could be a
url or port error.
Also the options with TSL or SSL, I don't know what the server
configuration is.
Could you specify these data for me?
Thank you
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:5>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by jsanz):
Hi Ariel,
Using the terminology from the Thunderbird email client, these settings
are working for me (tested on various devices and clients):
* Server Name: `lists.osgeo.org`
* Port: `465`
* User Name: `jsanz` (my OSGeo id)
* Authentication method: `Normal password`
* Connection security: `SSL/TLS`
BTW, I promised publicly I'll write a wiki page to document this better 
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:6>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by Ariel Anthieni):
I tried with this data but it tells me that the user is not correct "An
authentication error occurred. Check the username and password." I don't
know if I need to enable something else for my user, it's aanthieni
Thank you
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:7>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by jsanz):
Ariel, did you manage to configure your client?
I've created a wiki page for the MSA service description.
https://wiki.osgeo.org/wiki/SAC:Message_Submission_Agent
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:8>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by jsanz):
@strk a follow up
I just met with Ariel and we checked together than everything on his end
seems to be OK. He showed me how the GMail alternate SMTP account fails to
authenticate his user.
Just to be sure, I set also up on my Google Mail settings for an alternate
account with the OSGeo SMTP settings successfully.
So it seems the issue has to be with Ariel's LDAP user settings.
Can you please take a look? Thanks!
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:9>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: new
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by strk):
Can Ariel log into other OSGeo services just fine ? I think it's easier if
you debug Ariel's problem next time you meet, given you could make your
GMail setting work...
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:10>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: closed
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution: fixed
Keywords: board, un committe |
--------------------------------+----------------------------------------
Changes (by strk):
* status: new => closed
* resolution: => fixed
Comment:
I'll actually close this ticket as completed and please file separate
tickets for problems that might arise. The fact that it works for jsanz
confirms it works
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:11>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: closed
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution: fixed
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by jsanz):
>Can Ariel log into other OSGeo services just fine ? I think it's easier
if you debug Ariel's problem next time you meet, given you could make your
GMail setting work...
He can. I actually met with him, and we checked together his settings were
OK.
@strk, do you mind adding to the
[https://wiki.osgeo.org/wiki/SAC:Message_Submission_Agent wiki page] some
guidelines for admins? Ariel can't send emails (I think) because there is
some missing configuration, but I don't know what to check or how 
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:12>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: reopened
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Changes (by strk):
* status: closed => reopened
* resolution: fixed =>
Comment:
Jurgen: I believe you made the MSA configuration long ago, can you help
here ? Is MSA only enabled for OSGeo users in a given group ? Shell group
maybe ?
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:13>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: reopened
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by Ariel Anthieni):
Good morning, did you have any update on this, does my user have to be
added to any group that the Jsanz user has that permission? Thank you very
much as I need to continue with the dialogues with possible MoUs and other
actions. ?
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:14>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: reopened
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by cvvergara):
Maybe this
[https://techtips.easycloudsolutions.com/2018/01/25/send-mail-as-option-
not-working-smtp-functionality-not-available/ procedure] from your kan.ar
service provider is needed
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:15>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: reopened
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution:
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by Ariel Anthieni):
Dear @strk @jurgen @jsanz,
perform the tests from the client that I use @jsanz, simulating the same
situation, he can and I can't, it is clearly an authentication problem,
since the error is:
**Sending of the message failed.
An error occurred while sending mail. The mail server responded:
<aanthieni@kan.com.ar>: Relay access denied.
Please check the message recipient "aanthieni@kan.com.ar" and try again.**
He considered that it would be adding me to one of the groups that the
LDAP MUA has configured or if it is with everyone who has access to the
Server it will be on that side, it all depends on how the MuA is
configured.
I was looking at the LDAP groups with this tutorial
https://wiki.osgeo.org/wiki/SAC:LDAP, but I don't have access to that or
I'm not doing it right.
My email provider @cvvergara does not intervene with this test.
Thank you very much in advance and I am waiting if you can help me.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:16>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: closed
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution: fixed
Keywords: board, un committe |
--------------------------------+----------------------------------------
Changes (by jsanz):
* status: reopened => closed
* resolution: => fixed
Comment:
Thanks Ariel for the pointer to the LDAP documentation.
I added Ariel to the shell group as per the
[https://wiki.osgeo.org/wiki/SAC:LDAP#Shell_group_management wiki
documentation] and we confirmed Ariel can finally send emails with his
OSGeo alias 
I will update the
[https://wiki.osgeo.org/wiki/SAC:Message_Submission_Agent wiki page] with
this missing info.
--
Ticket URL: <https://trac.osgeo.org/osgeo/ticket/3013#comment:17>
OSGeo <https://osgeo.org/>
OSGeo committee and general foundation issue tracker.
#3013: Submission service to send formal emails
--------------------------------+----------------------------------------
Reporter: Ariel Anthieni | Owner: sac@…
Type: task | Status: closed
Priority: normal | Milestone: Sysadmin Contract 2023-II
Component: SysAdmin/Postfix | Resolution: fixed
Keywords: board, un committe |
--------------------------------+----------------------------------------
Comment (by strk):
Thank you jsanz !
--
Ticket URL: <#3013 (Submission service to send formal emails) – OSGeo;
OSGeo <Gter - OSGeo;
OSGeo committee and general foundation issue tracker.