[SAC] [OSGeo] #659: Updating email address doesn't work

#659: Updating email address doesn't work
---------------------------+------------------------------------------------
Reporter: christoph | Owner: sac@…
     Type: defect | Status: new
Priority: normal | Milestone:
Component: Systems Admin | Keywords: email, ldap
---------------------------+------------------------------------------------
Currently, my mail address (christoph at osgeo dot org) is being forwarded
to (christoph dot baudson at wheregroup dot com). I want to forward it to
a new address (christoph at baudson dot de).

Here's what I did
  * Visited https://www.osgeo.org/cgi-bin/auth/ldap_edit_user.py
  * Updated data. Now, the new address is correctly displayed. So I assume
the LDAP entry has been updated successfully.
  * Sent a test mail to christoph at osgeo dot org. Still being forwarded
to the old address. Expected it to be sent to the new address.

Any idea what can be done?

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Ticket URL: <http://trac.osgeo.org/osgeo/ticket/659&gt;
OSGeo <http://www.osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#659: Updating email address doesn't work
---------------------------+------------------------------------------------
Reporter: christoph | Owner: sac@…
     Type: defect | Status: new
Priority: normal | Milestone:
Component: Systems Admin | Keywords: email, ldap
---------------------------+------------------------------------------------

Comment(by martin):

The OSGeo mailer refers to a simple aliases text-file for these virtual
addresses. I'll adjust your entry accordingly, please test and close the
ticket upon success.

--
Ticket URL: <http://trac.osgeo.org/osgeo/ticket/659#comment:1&gt;
OSGeo <http://www.osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#659: Updating email address doesn't work
---------------------------+------------------------------------------------
Reporter: christoph | Owner: sac@…
     Type: defect | Status: new
Priority: normal | Milestone:
Component: Systems Admin | Keywords: email, ldap
---------------------------+------------------------------------------------

Comment(by christoph):

Thanks a lot for addressing this ticket!

Unfortunately, another (worse) problem arose: Sending mail to christoph at
osgeo dot org fails altogether. I got this error message from MAILER-
DAEMON

{{{
Sender address rejected: Access denied (in reply to RCPT TO command)
}}}

Any idea?

--
Ticket URL: <http://trac.osgeo.org/osgeo/ticket/659#comment:2&gt;
OSGeo <http://www.osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

#659: Updating email address doesn't work
---------------------------+------------------------------------------------
Reporter: christoph | Owner: sac@…
     Type: defect | Status: new
Priority: normal | Milestone:
Component: Systems Admin | Keywords: email, ldap
---------------------------+------------------------------------------------

Comment(by martin):

Hi, you forgot to include the relevant part of the message:

{{{
host baudson.de[IP-address] said: 554 <...sender...>: Sender address
rejected: Access denied (in reply to RCPT TO command)
}}}

Actually, that's something you'll have to figure on your own EMail relay,
I don't have access to that one :wink:

--
Ticket URL: <http://trac.osgeo.org/osgeo/ticket/659#comment:3&gt;
OSGeo <http://www.osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi,
actually there seem to be recurring issues with mail from and to OSGeo,
others have reported similar troubles before (including me). Could it be
that our mail system is not trusted by other services for some reason?
Could we tweak our mail relay to look less fishy?

Please don't answer that the problem is on the recipient's end, I heard
that one before. If there are more recipients with similar problem then
we should look into it from our end.

Best regards,
Arnulf

OSGeo wrote:

#659: Updating email address doesn't work
---------------------------+------------------------------------------------
Reporter: christoph | Owner: sac@…
     Type: defect | Status: new
Priority: normal | Milestone:
Component: Systems Admin | Keywords: email, ldap
---------------------------+------------------------------------------------

Comment(by martin):

Hi, you forgot to include the relevant part of the message:

{{{
host baudson.de[IP-address] said: 554 <...sender...>: Sender address
rejected: Access denied (in reply to RCPT TO command)
}}}

Actually, that's something you'll have to figure on your own EMail relay,
I don't have access to that one :wink:

------------------------------------------------------------------------

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- --
Arnulf Christl

Exploring Space, Time and Mind
http://arnulf.us
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#659: Updating email address doesn't work
---------------------------+------------------------------------------------
Reporter: christoph | Owner: sac@…
     Type: defect | Status: closed
Priority: normal | Milestone:
Component: Systems Admin | Resolution: fixed
Keywords: email, ldap |
---------------------------+------------------------------------------------
Changes (by christoph):

  * status: new => closed
  * resolution: => fixed

Comment:

Thanks Martin for your incredible responsiveness.

I should read and understand the error message before posting it.

It works!

--
Ticket URL: <http://trac.osgeo.org/osgeo/ticket/659#comment:4&gt;
OSGeo <http://www.osgeo.org/&gt;
OSGeo committee and general foundation issue tracker.