[SAC] OSGeo Trac updated to always notify list

FYI: I've set the "smtp_always_cc" variable in trac.ini for the osgeo
trac instance to sac@lists.osgeo.org. Before this only tickets assigned
to the list were notified, missing those for specific components, like
the one I was hoping to ask you about (wiki with unsolvable captcha:
https://trac.osgeo.org/osgeo/ticket/1672)

Note that the Reply-To field was already set to the list.

The change was done manually editing trac.ini, which is under a git
repository with all the other configurations of trac instances.

Cheers!

--strk;

On Sat, Apr 1, 2017 at 9:11 AM, Sandro Santilli <strk@kbt.io> wrote:

FYI: I've set the "smtp_always_cc" variable in trac.ini for the osgeo
trac instance to sac@lists.osgeo.org. Before this only tickets assigned

Does this mean that all OSGeo Live tickets will go to the list as
well? That might be a fair number of updates,
https://trac.osgeo.org/osgeo/query?status=assigned&status=closed&status=new&status=reopened&component=LiveDVD&order=priority

to the list were notified, missing those for specific components, like
the one I was hoping to ask you about (wiki with unsolvable captcha:
https://trac.osgeo.org/osgeo/ticket/1672)

Could additional components (i.e. wiki) be added?

Best regards, Eli

Note that the Reply-To field was already set to the list.

The change was done manually editing trac.ini, which is under a git
repository with all the other configurations of trac instances.

Cheers!

--strk;
_______________________________________________
Sac mailing list
Sac@lists.osgeo.org
https://lists.osgeo.org/mailman/listinfo/sac

On Mon, Apr 03, 2017 at 08:37:22AM -0700, Eli Adam wrote:

On Sat, Apr 1, 2017 at 9:11 AM, Sandro Santilli <strk@kbt.io> wrote:
> FYI: I've set the "smtp_always_cc" variable in trac.ini for the osgeo
> trac instance to sac@lists.osgeo.org. Before this only tickets assigned

Does this mean that all OSGeo Live tickets will go to the list as
well?

Yes

That might be a fair number of updates,
https://trac.osgeo.org/osgeo/query?status=assigned&status=closed&status=new&status=reopened&component=LiveDVD&order=priority

Could it be an option to move LiveDVD issues in its own instance ?
Maybe on Gogs instead of Trac ? Or I could again move back but I'm
concerned about missing wider notification about tickets that would
otherwise have a single person receiving the notification (wiki
in particular).

Could additional components (i.e. wiki) be added?

Wiki is already present, take a look at which components exist.
Each component, to my knowledge, has an "owner" who would receive
the notification. The default owners is this list, but components
(like "wiki") have specific owners. For wiki the owner is Christian
who may be not always available to react to the notifications, which
is the reason why I've added SAC list in Cc. There are probably other
solutions.

--strk;

On Mon, Apr 3, 2017 at 8:53 AM, Sandro Santilli <strk@kbt.io> wrote:

On Mon, Apr 03, 2017 at 08:37:22AM -0700, Eli Adam wrote:

On Sat, Apr 1, 2017 at 9:11 AM, Sandro Santilli <strk@kbt.io> wrote:
> FYI: I've set the "smtp_always_cc" variable in trac.ini for the osgeo
> trac instance to sac@lists.osgeo.org. Before this only tickets assigned

Does this mean that all OSGeo Live tickets will go to the list as
well?

Yes

That might be a fair number of updates,
https://trac.osgeo.org/osgeo/query?status=assigned&status=closed&status=new&status=reopened&component=LiveDVD&order=priority

Could it be an option to move LiveDVD issues in its own instance ?
Maybe on Gogs instead of Trac ? Or I could again move back but I'm
concerned about missing wider notification about tickets that would
otherwise have a single person receiving the notification (wiki
in particular).

I don't know.

Could additional components (i.e. wiki) be added?

Wiki is already present, take a look at which components exist.
Each component, to my knowledge, has an "owner" who would receive
the notification. The default owners is this list, but components
(like "wiki") have specific owners. For wiki the owner is Christian
who may be not always available to react to the notifications, which
is the reason why I've added SAC list in Cc. There are probably other
solutions.

Now that I read your answer and reread what I wrote, I see that I
wrote the wrong thing or at least was unclear. What I meant was, can
additional (already existing) components (like wiki) be added to sac
notification? Or phrased better, can the SAC list be added to
additional (already existing) components (like wiki)? So that wiki
component would go to Christian and the SAC list?

Best regards, Eli

--strk;

On Mon, Apr 03, 2017 at 05:26:34PM -0700, Eli Adam wrote:

Or phrased better, can the SAC list be added to
additional (already existing) components (like wiki)? So that wiki
component would go to Christian and the SAC list?

Good question, I'm sure there's a way, but I don't know how to do that.
I've now tried setting "christian, sac@lists.osgeo.org" as the owner
for the "Wiki" component (as you can have a default owner for each component)
but at least assigning an existing ticket to "christian, sac@lists.osgeo.org"
did not seem to result in a notification to the list (not sure if Christian
was notified) - see https://trac.osgeo.org/osgeo/ticket/1672#comment:4

NOTE: for now I removed the always_cc setting, so list is back to only
      receiving notifications for the default compomnet ("System Admins")

--strk;