[SAC] Trac does not send any e-mails

Folks

Even and I, we have observed that GDAL Trac does not send any e-mail notifications about track actions, like ticket editing, etc.

Are we experiencing any problems?

Greetings
--
Mateusz Loskot, http://mateusz.loskot.net
Charter Member of OSGeo, http://osgeo.org

Mateusz Loskot wrote:

Folks

Even and I, we have observed that GDAL Trac does not send any e-mail notifications about track actions, like ticket editing, etc.

Are we experiencing any problems?

OK, our postfix is back to life.
I'm not sure what was the problem, but Chris Schmidt restarted postfix and it helped. Thanks Chris!

Ciao
--
Mateusz Loskot, http://mateusz.loskot.net
Charter Member of OSGeo, http://osgeo.org

Hi,

2008/7/27 Mateusz Loskot <mateusz@loskot.net>:

Even and I, we have observed that GDAL Trac does not send any e-mail
notifications about track actions, like ticket editing, etc.

Are we experiencing any problems?

just today, I didn't received any grass-commit and grass-trac
messages. During last few minutes I received randomly all the missed
messages accumulated during this day. I thought it was just a local
problem...

Regards, Martin

--
Martin Landa <landa.martin gmail.com> * http://gama.fsv.cvut.cz/~landa *

On Sun, Jul 27, 2008 at 09:25:38PM +0200, Martin Landa wrote:

Hi,

2008/7/27 Mateusz Loskot <mateusz@loskot.net>:
> Even and I, we have observed that GDAL Trac does not send any e-mail
> notifications about track actions, like ticket editing, etc.
>
> Are we experiencing any problems?

just today, I didn't received any grass-commit and grass-trac
messages. During last few minutes I received randomly all the missed
messages accumulated during this day. I thought it was just a local
problem...

No, it was broken; you getting all the messages was me fixing it. :slight_smile:

Regards,
--
Christopher Schmidt
MetaCarta

Hi,

2008/7/27 Christopher Schmidt <crschmidt@metacarta.com>:

[...]

just today, I didn't received any grass-commit and grass-trac
messages. During last few minutes I received randomly all the missed
messages accumulated during this day. I thought it was just a local
problem...

No, it was broken; you getting all the messages was me fixing it. :slight_smile:

thanks for fixing it!:slight_smile:

Cheers, Martin

--
Martin Landa <landa.martin gmail.com> * http://gama.fsv.cvut.cz/~landa *

On Sun, Jul 27, 2008 at 09:22:35PM +0200, Mateusz Loskot wrote:

Mateusz Loskot wrote:
>Folks
>
>Even and I, we have observed that GDAL Trac does not send any e-mail
>notifications about track actions, like ticket editing, etc.
>
>Are we experiencing any problems?

OK, our postfix is back to life.
I'm not sure what was the problem, but Chris Schmidt restarted postfix
and it helped. Thanks Chris!

Debugging tools I used:

'mailq': Reported ~1500 messages in queue.
'/usr/sbin/postqueue -f' did not affect the messages that were in the
queue slated for delivery: when everything is working, '-f' should
add a '*' after each queue identifier in the mailq output, and it
didn't.

This indicated to me that something was wrong with postfix. So I
restarted postfix (/etc/init.d/postfix restart), and ran postqueue -f
again: and looked at the mailq output and saw that it indeed now had a
star after everything, and mail was being delivered according to
/var/log/maillog

In the future, if you look at /var/log/maillog, and see only *incoming*
mail, and no *outgoing* mail, this is a bad sign: search the logs for
'qmgr', specifically, to see if anything is happening.

I don't know why the qmgr does. Putting monitoring on the total queue
size on the server would probably let us visually check this in the
future: if it hits 1000, it might be a sign that mail isn't flowing.

Regards,
--
Christopher Schmidt
MetaCarta

Chris,
Thanks for the fix and for posting your notes about it!

Tyler